What is Salesforce and how does Salesforce Work?

Salesforce software has become the number one for customer success and helps businesses track customer activity, market to customers and many more services. Salesforce is a cloud computing service as a software (SaaS) company that specializes in customer relationship management (CRM). Salesforce’s services allow businesses to use cloud technology to better connect with customers, partners and potential customers.

What is Salesforce Used For?

As of 2017, Salesforce reportedly had 150,000 companies using their software – among which include Amazon (AMZN) – Get Report , Adidas (ADDYY) , ADP (ADP) – Get Report , American Express (AXP) – Get Report and many, many more. 

Let’s take a look at some of the reasons why Salesforce Developer is such a fantastic career option.

  • Work with a world-dominating technology.
  • Enjoy extensive job opportunities.
  • Be involved with an exciting, innovative platform.
  • Be part of an inclusive community.
  • Access to heaps of training opportunities.


How Does Salesforce Work?

The company is a service as a software (SaaS) – which means it uses a cloud-computing, software distribution model that hosts applications and makes them available online.

Salesforce hosts numerous different cloud platforms that allow companies to interact with different data and service their customers in various capacities.

As of 2020, Salesforce has multiple different cloud platforms – a service cloud, marketing cloud, health cloud, app cloud, community cloud, analytics cloud, IoT cloud, Chatter cloud, commerce cloud, Heroku engagement cloud and more.