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About Salesforce Certification Training Course

In today’s technology-driven world, business is constantly changing with changing customer needs. The way a customer interacts with a brand is changing too. Salesforce plays an important role in connecting customers to the business

Salesforce is a CRM based application built on the Salesforce.com platform. It can manage all the customer interactions of an organization through different media, like phone calls, site email inquiries, communities, as well as social media. Salesforce handles all the customer relationships, by focusing on the sales, marketing and support processes.
Salesforce.com is a platform for creating applications in the cloud with absolutely no software or hardware investment required. The apps thus created are data-centric and collaborative.

Salesforce Administerator

Salesforce Admin is a knowledgeable person who interconnects the system of an organization. He operates the technical functions of the administration by garnering the pieces of information for giving business solutions for profit results in an organization.

Salesforce Admin and Developer

Salesforce Developer is the professional who handles both Salesforce Admin and Salesforce Developer and manages to develop an application through PaaS platform for customizing the work for customers.